Responsible Gambling | Cosmobet Casino
Keep gambling within your means
At cosmobetcasinouk.co.uk, we encourage you to treat gambling as paid entertainment. It cannot provide a dependable income or resolve money difficulties. Only use money and time you can spare, and stop if playing begins to affect your finances or daily life.
Account limits and breaks
Cosmobet's responsible-gaming policy lists account limits, tools for managing play, temporary closures and self-exclusion. Contact casino support to discuss the controls available for your account.
| Option | How to request it | Important conditions |
|---|---|---|
| Account limits | Ask casino support about available limits and how to set them. | The policy lists this option without specifying amounts or adjustment times. |
| Temporary break | Ask casino support to close your account temporarily. | The account reopens automatically when your chosen break ends. Earlier reopening requires your written request and is solely at the casino's discretion. |
| Self-exclusion | Send casino support an email requesting exclusion and state its duration. | Choose a period from 6 months to 5 years. If you leave the duration unspecified, the account is closed for 6 months. |
When requesting closure, explain if your gambling is causing concern. This helps support understand why you need assistance. The early-reopening provision above concerns temporary breaks; it is not a self-exclusion reopening rule.
Recognising when to stop
Take a moment to consider how gambling fits into your life:
- Have people close to you expressed concern about how much you play?
- Do thoughts of gambling interrupt other activities?
- Are you relying on a win to pay expenses?
- Do you spend much of your time imagining a jackpot?
- Does a day away from gambling feel difficult or uninteresting?
Recognising yourself in any of these situations is a reason to reassess your play and consider seeking support. You do not need to wait for the situation to worsen before asking for a break.
Protecting children
Cosmobet prohibits anyone younger than 18 from registering or gambling. If children use your devices, take practical steps to prevent access:
- Sign out before leaving a device unattended.
- Keep payment details and account credentials away from children.
- Avoid storing your casino password on a shared device.
- Give each person a separate device profile where possible.
- Use parental controls to restrict access to gambling websites.
Report suspected underage account use to casino support.
Getting support
Cosmobet lists round-the-clock customer support, with email and live chat contact options. Its responsible-gaming policy also names GamCare and Gambling Therapy as sources of help with gambling concerns.
For support enquiries on cosmobetcasinouk.co.uk, email [email protected]. For an account restriction, use the casino's account-support channel and clearly state whether you want a temporary break or self-exclusion, together with your requested duration.